The Punters Edge AU

1. About Us

The Punters Edge AU ("we", "us", "our") operates the website puntersedge.online and associated Telegram channels and services. We are an Australian sports analysis and tipping service. ABN: 32 571 495 604.

We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

We may collect the following personal information:

Telegram user ID and username — when you interact with our bot or join our channels
Email address — when provided during payment via Stripe
Payment information — processed securely by Stripe (we never store card details)
Usage data — pages visited, time on site, referral source (via analytics)

3. How We Use Your Information

To deliver your subscription tips via Telegram
To process and manage your subscription payments
To send service-related communications
To improve our website and services
To comply with legal obligations

We do not sell, rent or share your personal information with third parties for marketing purposes.

4. Third Party Services

We use the following third-party services which have their own privacy policies:

Stripe — payment processing (stripe.com/privacy)
Telegram — message delivery (telegram.org/privacy)
Google Analytics — website analytics (policies.google.com/privacy)

5. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. Data is stored on secured servers. Payment data is handled entirely by Stripe and never stored on our systems.

6. Data Retention

We retain your personal information for as long as your subscription is active and for a reasonable period thereafter for legal and business purposes. You may request deletion of your data at any time.

7. Your Rights

Under Australian privacy law, you have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of marketing communications

8. Cookies

Our website uses cookies for analytics and to improve your browsing experience. You can disable cookies in your browser settings, though this may affect some site functionality.

9. Responsible Gambling

This website provides sports analysis and tips for adults 18+ only. We are committed to responsible gambling. If you or someone you know has a gambling problem, please contact:

Gambling Help Online: 1800 858 858 (free, confidential, 24/7)
GambleAware: gambleaware.nsw.gov.au

10. Contact Us

For privacy enquiries or to exercise your rights, contact us at:
Email: puntersedgeau@outlook.com

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify subscribers of material changes via Telegram or email. Continued use of our services after changes constitutes acceptance of the updated policy.